Contact us

Have a correction to flag, a question about the £7,500 Boiler Upgrade Scheme, or a partnership proposal? Get in touch — we read every message and reply within 2 working days.

By email

The fastest way to reach us is by email: [email protected]

• Editorial corrections — please cite the URL and the figure or claim you believe is wrong, with a source.
• Reader questions — we cannot offer property-specific advice, but we'll point you to the right official source.
• Partnership / press — please state the proposal up front. We do not accept paid placement (see Editorial Policy).
• Data / privacy requests — for UK GDPR subject access, deletion, or correction requests, mark your message "Privacy request". See Privacy.

For homeowners looking for a quote

We are not an installer and cannot directly quote for a heat pump. To get free quotes from MCS-certified installers in your area, use our city-by-city installer directory, or search the official MCS database at mcscertified.com.

Response times

• Corrections: within 5 working days (often same day)
• Reader questions and partnership: within 2 working days
• Privacy and data requests: within one calendar month (UK GDPR Article 12)

Postal address

UK Heat Pump Guide operates as a digital-only publication. We do not receive postal mail at a publicly listed address; please correspond by email.